SMS Terms & Conditions

Program purpose

The PurePack text-message program sends recurring automated messages to subscribers who opt in on our website at /updates (SMS opt-in card): order confirmations, shipping and delivery updates, restock alerts, new arrivals, seasonal offers, coupons, and job opening alerts (see open roles). Consent is not a condition of purchase, and the form submits with or without the SMS checkbox. This is a U.S. program operated by PurePack Industries F LLC (PurePack).

How to opt in

You opt in by entering your mobile number on /updates and checking the optional SMS consent box. Text START to opt in for details.

Message frequency

Message frequency varies with your orders and the offers you ask about. Expect a few messages per month if you opt in to marketing; delivery updates follow your order activity. Marketing messages will not exceed 2 messages per week.

Cost

Message and data rates may apply as charged by your mobile carrier.

Keywords and confirmations

Text START to opt in for details. To opt out, reply STOP (also END, UNSUBSCRIBE, CANCEL, or QUIT). For help, reply HELP.

Opt-in confirmation: “PurePack: Thanks for subscribing to order updates, offers, and job alerts! Reply HELP for help. Message frequency may vary. Msg & data rates may apply. Reply STOP to opt out.”

Opt-out confirmation: “PurePack: You are unsubscribed and will receive no further messages.”

Help reply: “PurePack: Please reach out to us at purepackin.com/contact or email lewis@purepackin.com for help.”

Opt out & help

Reply STOP to opt out at any time. Reply HELP for help, or contact us at lewis@purepackin.com or (332) 250-4739. After you text STOP, you will receive a confirmation and no further messages unless you opt in again.

Other keywords that also opt you out: END, UNSUBSCRIBE, CANCEL, QUIT.

Supported carriers

Supported carriers include AT&T, Verizon Wireless, T-Mobile, Sprint, U.S. Cellular, Boost Mobile, Metro by T-Mobile, Cricket Wireless and Google Fi, among others. Carriers are not liable for delayed or undelivered messages.

Privacy

Your mobile information will not be sold or shared with third parties for promotional or marketing purposes. See our Privacy Policy for how we handle SMS opt-in data and consent records.

Support

Questions? Email lewis@purepackin.com, call (332) 250-4739 (Mon–Fri, 9:00 AM – 5:00 PM CT), or visit /contact.